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The Massachusetts Teachers’ Retirement System (MTRS) seeks qualified candidates to join our dedicated team committed to helping teachers achieve a successful and secure retirement.
Career opportunities are available in our Charlestown office. If you know someone who would be a good fit, please encourage them to apply!
Open positions
Charlestown Office:
- Contact Center Services Administrative Associate–Under the general supervision of the Director and Assistant Director of Contact Center Services, this position is responsible for performing a wide variety of operational support for the unit and the agency by:
- Logging and tracking all files for scanning through the Tab Fusion file management system.
- Performing document preparation, scanning, indexing and validating all agency documents.
- Processing all documents to the correct queue using the Kofax scanning system and generating reports.
- Performing member reception duties, including answering/directing incoming phone calls; greeting visitors; reviewing forms submitted in person; notifying staff members of appointment arrivals and package deliveries.
- Opening, sorting, date-stamping and distributing all incoming mail.
- Processing all outgoing mail using Pitney Bowes mailing machine.
Interested candidates are strongly encouraged to create an applicant profile and apply for MTRS positions on MassCareers. In MassCareers, search for “Massachusetts Teachers’ Retirement System” after clicking “See all organizations” under “Organization” at the bottom of the far-left menu.
Additionally, qualified candidates may submit a cover letter and resume via email to the Director of Human Resources, Rob Fabino, at rob.fabino@trb.state.ma.us. Due to the expected volume, no phone calls, please. We appreciate your interest in the MTRS!