Leslie Lovett - MTRS - Page 14

Adding or changing individual coverage is unavailable; an application fix is forthcoming

The MTRS has temporarily hidden the Add Rates and Edit Rates buttons on the Insurance Rates screen in MyTRS. A processing error was identified, and we are working on a fix. Thus, you cannot add rates or edit plan rates at this time. We will …

Read more MyTRS—Retiree Insurance Plan rate changes are temporarily disabled

Adding or changing individual coverage is unavailable; an application fix is forthcoming

The MTRS has temporarily disabled the "Add/Change Coverage" button on the Retiree Insurance Selections screen in MyTRS to prevent a program error that can duplicate health care records and charges to retirees. Thus, you cannot add or modify individual rate changes at this time. In the meantime, if …

Read more MyTRS—Retiree Insurance “Add/Change Coverage” button temporarily disabled

New guides available and two issues under review

MyTRS is updated, live, and available on the Employers section of our website. We are pleased to report that employers are logging in and successfully using the updated system; however, there are two technical issues that we are working to resolve:
  1. EFT Payments - A reporting period validation …

    Read more MyTRS is live

MAIN OFFICE

500 Rutherford Avenue, Suite 210

Charlestown, MA 02129

Phone: 617-679-6877

Fax: 617-679-1661


SPRINGFIELD OFFICE

One Monarch Place, Suite 510

Springfield, MA 01144

Phone: 413-784-1711

Fax: 413-784-1707

Back to top