Leslie Lovett - MTRS - Page 12

MTRS offices in Charlestown and Springfield will be open from 9am to 3pm on Christmas Eve (12/24) and New Year’s Eve (12/31).

This update covers the following topics:
  • Retiree Insurance training videos and guides
  • Plan price updates
  • Adding new plans to employers
  • Plan prices displaying the wrong value after rate updates
  • New employer users cannot be added at this time
  • Individual plan changes
  • Rate holidays

Retiree Insurance training videos and guides

The MTRS has released 3 retiree insurance …

Read more MyTRS—Retiree Insurance update

MTRS office phone lines will be unavailable all-day Friday, June 24, in both the Charlestown and Springfield offices while we transition to a new telecommunications service. Phone lines will be operational Monday morning, June 27. Please email your assigned Employer Services Representative if you need to contact Employer Services on Friday, June 24.

Read more MTRS office phones will be unavailable Friday, June 24

This update covers the following topics:
  • Plan prices displaying the wrong value after rate updates
  • Retiree Insurance training guides and videos
  • Plan price updates
  • Rate holidays
  • Adding new plans to employers
  • Employer report issues
  • Individual plan changes
As announced in late April, we have restored employer access to the Retiree Insurance functions within MyTRS. Employers …

Read more MyTRS—Retiree Insurance update

MAIN OFFICE

500 Rutherford Avenue, Suite 210

Charlestown, MA 02129

Phone: 617-679-6877

Fax: 617-679-1661


SPRINGFIELD OFFICE

One Monarch Place, Suite 510

Springfield, MA 01144

Phone: 413-784-1711

Fax: 413-784-1707

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