Category: General News

We strive to ensure that each visit to our website is a positive and efficient experience. How are we doing? We want to hear from you! Please take a few minutes to complete our short member communication survey (below) by Friday, June 10. We will use your valuable feedback to improve our website and communication services. Thank you in …

Read more MTRS Member communication survey

Our front-line in member services, these retired educators are here to answer all your retirement-related questions! Below are five of our eleven representatives who work our phones each day.

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  Rita worked for 20 years, retiring from Woburn as a school counselor. In …

Read more Meet the Contact Center!

Overcoming challenges of the pandemic, our member services staff ensured that all on‑time filers during the 2020 and 2021 retirement seasons received their first payments on-time.

Although processing retirement benefits is always of the utmost importance to the MTRS, there was justifiable concern going into the 2020 retirement season that there could be delays due to …

Read more Retirement in the pandemic

Welcome to the MTRS News, the replacement of The Advisor newsletter, which we've published in various formats for the past 40 years. As modern media evolves rapidly, we want to focus on providing more timely and up-to-date information; thus, we have decided to retire The Advisor in favor of this new online MTRS News feature.

A …

Read more MTRS Retires “The Advisor” newsletter after 40 years!