Leslie Lovett - MTRS - Page 15

Adding or changing individual coverage is unavailable; an application fix is forthcoming

The MTRS has temporarily disabled the "Add/Change Coverage" button on the Retiree Insurance Selections screen in MyTRS to prevent a program error that can duplicate health care records and charges to retirees. Thus, you cannot add or modify individual rate changes at this time. In the meantime, if …

Read more MyTRS—Retiree Insurance “Add/Change Coverage” button temporarily disabled

New guides available and two issues under review

MyTRS is updated, live, and available on the Employers section of our website. We are pleased to report that employers are logging in and successfully using the updated system; however, there are two technical issues that we are working to resolve:
  1. EFT Payments - A reporting period validation …

    Read more MyTRS is live

Two-factor authentication (TFA) adds an extra layer of security to protect sensitive member data

The MTRS is pleased to announce that the updated MyTRS, available to Employers on November 29th, features enhanced data security with two-factor authentication (TFA) login. The addition of TFA adds a layer of security by requiring you to enter, in addition to …

Read more MyTRS Upgrade—Two-factor authentication (TFA)

MAIN OFFICE

500 Rutherford Avenue, Suite 210

Charlestown, MA 02129

Phone: 617-679-6877

Fax: 617-679-1661


SPRINGFIELD OFFICE

One Monarch Place, Suite 510

Springfield, MA 01144

Phone: 413-784-1711

Fax: 413-784-1707

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