Two-factor authentication (TFA) adds an extra layer of security to protect sensitive member data

The MTRS is pleased to announce that the updated MyTRS, available to Employers on November 29th, features enhanced data security with two-factor authentication (TFA) login. The addition of TFA adds a layer of security by requiring you to enter, in addition to your username and password, a one-time, time-sensitive code delivered to you via email, text, or telephone. This protects against a potential hacker gaining access to your account if your username or password is ever compromised.

A two-factor authentication login is required the first time you access the updated MyTRS. Subsequent logins will require TFA only when logging in on an unrecognized device or if your IP address changes. Additionally, TFA enables self-service password resets, eliminating the need to wait for a reset by your security administrator or the MTRS.

To ensure successful delivery of your two-factor authentication (TFA) code, please log into MyTRS and verify your email address and phone number are correct under Employer Management > Employer Information > Contacts. If address corrections are needed, please send them via email ASAP to empsup@trb.state.ma.us.

As a reminder, MyTRS will be unavailable to Employers from Sunday, November 14 at 9 pm until Monday, November 29 at 6 am and MTRS Members will not be able to access MyTRS until Monday, December 6.

Watch your inbox and the MTRS website for forthcoming details and readiness materials as we prepare for the updated version of MyTRS.

If you have any questions, please contact your assigned Employer Services Representative.