New guides available and two issues under review

MyTRS is updated, live, and available on the Employers section of our website.

We are pleased to report that employers are logging in and successfully using the updated system; however, there are two technical issues that we are working to resolve:

  1. EFT Payments – A reporting period validation error prevents EFT submissions even when your reporting period is correct. We hope to correct the validation by the end of this week.
  2. Monthly deduction report comments – Monthly deduction report comments entered in the previous version of MyTRS are currently not visible in reports that are in Initial or Pending status. Comments added on 11/29/2021 or later are not affected. We are working to resolve this issue.

Once the MTRS has resolved these two issues, we will send a follow-up email to all employers to notify you that the corrections are complete.

Also, two new training guides, Active Member Deduction Reporting and Retiree Insurance Reporting, are now available as PDFs on the Online training and guides page. We will mail the new guides directly to your district in the coming weeks.

If you have any questions, please contact your assigned Employer Services Representative.