Employer News - MTRS - Page 6

MTRS offices in Charlestown and Springfield will close on Wednesday, November 27 at 3:00 p.m.

The MTRS has discovered that a recent patch to MyTRS has made the filter stop functioning properly on reports with approximately 900 records or more. The error causes the filter to stop responding after one or two uses. If you encounter the error in which the filter intially works but then stops responding when attempting to change the …

Read more MyTRS—Filter malfunctioning for large reports in Employer Self Service

Dear Superintendents and treasurers, The MTRS is conducting an audit of employer users and employer security administrators for our MyTRS pension management application. On November 17, we sent a verification form via email to every treasurer for inactive employers who use MyTRS and superintendents for active employers. Today, we will resend these forms to individuals who …

Read more MyTRS security administrator and user audit

A step in the new member registration process is currently not working; a workaround is provided

A recent patch to our MyTRS reporting platform has temporarily turned off the "Email Enrollment Assignment Sheet" function in our new member registration process. Employers can still register members for membership; however, the "Email Enrollment Assignment Sheet" link is not working. Instead, …

Read more MyTRS–Employee Registration “Email Enrollment Assignment Sheet” function is temporarily inoperative

1) Important: Send all group insurance rate changes for January 2024 premiums by 12/01/2023 for processing

The MTRS has temporarily hidden the Add Rates and Edit Rates buttons on the Insurance Rates screen in MyTRS. We are still working with our vendor to develop validations to prevent plan price changes from triggering billing errors. Thus, employers cannot add plan rates or edit plan rates at …

Read more Retiree Insurance–MTRS will process plan rate changes

MAIN OFFICE

500 Rutherford Avenue, Suite 210

Charlestown, MA 02129

Phone: 617-679-6877

Fax: 617-679-1661


SPRINGFIELD OFFICE

One Monarch Place, Suite 510

Springfield, MA 01144

Phone: 413-784-1711

Fax: 413-784-1707