Important Deduction Reporting Workaround
While in Edit mode on the Deduction Reports screen, if you add a comment and then click Apply or Save, the comment may not save correctly. The issue is causing the system to duplicate and overwrite previous comments.
Comments added to a deduction report in Edit mode are not saving correctly.
To save comments correctly, add them outside of Edit mode, on the screen where you click Validate.
We suggest writing comments in Word or Excel and then copying and pasting them into the comments (outside of Edit mode). Please remember each comment should be entered as individual entries, and not one large comment.
We apologize for any inconvenience; we are working with our vendor to rectify the problem as quickly as possible.
Questions?
Contact your assigned Employer Reporting Analyst or send a message to EmpSup@trb.state.ma.us.